FEEDBACK & COMPLAINTS
Share Your Experience
At Team Rehab Solutions (TRS), we are committed to delivering high-quality, person-centred allied health services that support positive outcomes for every client, participant, family and referrer we work with. We value feedback as an important part of continuously improving our services, communication and client experience.
We welcome all feedback, including compliments, suggestions, concerns and complaints. Your feedback helps us strengthen the way we deliver care across our allied health services and community programs.
If you would like to provide feedback or make a complaint directly to TRS, please complete the form below. A member of our team will review your submission and respond as soon as possible.
If your feedback or complaint relates to the National Disability Insurance Scheme (NDIS), you can also access the official NDIS complaints process using the downloadable form below. This option allows participants, families, carers and advocates to raise concerns directly with the NDIS or the NDIS Quality and Safeguards Commission if required.
TRS is committed to ensuring all feedback and complaints are handled respectfully, confidentially and fairly. Providing feedback or making a complaint will not impact the services or support you receive from our team.
NDIS Feedback & Complaints
If you would prefer to raise your concern directly through the NDIS complaints process, please download the form below for more information and submission options. Alternatively, visit the NDIS website's Feedback and Complaints page.
Submit Feedback & Complaints
Use the form below to provide general feedback to TRS about your experience, share suggestions for improvement, raise a concern or complaint regarding our services or provide positive feedback about a team member or service.